I created a Selena Gomez chatbot for my daughter and saw the future.

Josh Bocanegra, August 30, 2016


It was a normal Sunday afternoon in Los Angeles when I had a realization of what chatbots could be.

I was working on my MacBook out of a coffeeshop called Alfreds, known to be a celebrity hotspot in West Hollywood.

I go there regularly because of the friendly, laid-back environment.

I personally couldn’t care less if I saw a celebrity.

But the irony though is that I was there working on a new project: a chatbot of a celebrity.


Fully localized bots and plugins, performance improvements and great bot examples from the community

Chatfuel Team, August 24, 2016

We want to thank everyone for reaching out last week and sharing their feedback; it helps us to improve with every update and provide a better user experience for all of you! Keep it flowing. If you haven’t head down to the Chatfuel Community to tell us what you think.

This week we have some great news for bot builders who are creating bots in languages other than English.

Major updates: Multi-admin accounts, Zapier integration, a guide for users, and more

Chatfuel Team, August 18, 2016

You’ve asked, and we’ve been listening! We’re excited to share these new features:

Collaborate with other Chatfuelers—introducing multiple admins

We’ve rolled out support for multiple admins on Chatfuel, so now you can invite other admins to manage your bot, or even transfer your bot to a new owner.
First, visit the Settings tab, where you’ll see a new Admins section:

Announcing Chatfuel Zapier plugins and Zaps

Chatfuel Team, August 18, 2016

Screenshot 2016-08-18 15.11.45

We’ve been working closely with the Zapier team to enable everyone to utilize their powerful platform to extend your bots’ functionality and make your bots even more powerful.Zapier is a great way to connect your apps and to automate workflows—it moves info between your web apps automatically, so you can focus on your most important work.

Tools and tips to track and boost the growth of your bot

Chatfuel Team, August 3, 2016

We’re excited to share new tools and tips to make it easier for you to grow your bot and track its usage:

Analytics are here!

View metrics at a glance in your Chatfuel dashboard, including:

  • daily active users
  • user retention
  • user activity (broadcasts sent, broadcasts read, messages processed)
  • your most popular blocks and popular buttons with usage statistics
  • the most common phrases users type into your bot

You can also view advanced metrics like session length, user locale, top input per plugin—and you can create segmentation based these metrics and much more.

Now you can get all the features of TechCrunch bot

Chatfuel Team, July 5, 2016

TechCrunch bot was recently recognized by Facebook as one the “top experiences on the Messenger platform”. We’re thrilled to roll out its key features to everyone and see how you use them to inspire others!

A myriad of plugins

Chatfuel Team, June 24, 2016

We’re thrilled to share a myriad of new plugins for Chatfuel. Plugins can connect your external sources of data to your chatbot. By powering your bot using plugins, you can do so much more with your bot—like sending custom messages through JSON, subscribing users to RSS feeds, sending daily digests, and more.

AI navigation in 50 languages, plus a powerful new plugin

Chatfuel Team, May 30, 2016

Get the power of AI in 49 new languages
One of the coolest features of Chatfuel is that you can use the power of artificial intelligence (AI) to understand and respond to your users’ requests. Until this week, you could only do it in English. Now you can do it in 50 different languages (see our full list below).


Here’s how:

  1. Visit the AI Setup tab in your Chatfuel dashboard.
  2. Select one of 50 languages from the drop-down menu.
  3. Just start entering phrases you’d like to trigger your specific blocks.



Here’s a list of the languages we now support: Albanian, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latin, Lithuanian, Macedonian, Malay, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Vietnamese.


What else? Try our new plugin to let users chat with an admin
Here’s another reason to love Chatfuel: Now you can use our new plugin that lets users chat directly with your bot admin—to finish an order, for example, or whatever you choose.


Check out an example:


10-minute bot creation + launch!

Chatfuel Team, May 20, 2016

Great news, Chatfuel users: now you can publish your Chatfuel bot to production in a matter of minutes. No more waiting, just build your bot and launch!


Here’s how you can use the new feature:

  1. Just select the bot you want to publish.
  2. Visit the Settings tab in your Chatfuel dashboard.
  3. Click or tap “Show Facebook Pages.”


Check out these other cool features, too:


Questions? Just write us at or Chatfuel page.


More happy bot-building!

The Chatfuel team


Chatfuel for Messenger is open to everyone!

Chatfuel Team, May 11, 2016

We’re thrilled to announce that Chatfuel for Messenger is now open to everyone! It’s still in its early stages but we’d love for you to take it for a spin and tell us what you think.