Chatfuel

Adjust your bot content depending on  source of user traffic

Chatfuel Team, December 20, 2016

Chatbot entry points

Previously each bot had only one link, which lead to the single Welcome message. Now you can generate a unique URL for each block. Clicking on that link will lead a user to that particular block. Note that this functionality works for both new and existing users.

Here are some of the ways you can use this function:

  • Link from a Facebook ad direct to the block with goods your bot sells.

  • Add special experiences in your bot. A Christmas promo perhaps?

  • Track sources of your users.

Note that parameter from the link is being saved to {{ref}} variable, so you can use this information in other blocks and broadcasting segmentation.

Analyze and improve your broadcasts

Hail the broadcasting history and statistics! New features allow you to play with content, buttons, time, segmentation to find a combination that suits your needs and drives user engagement.

Also we’ve made broadcast management a bit easier – you can now view the content of each sent broadcast, and clone “Send Now” broadcasts.

Native Messenger Payments on Chatfuel

Chatfuel Team, December 6, 2016

The wait is over! You can now accept payments in Messenger via a native Buy Button in your bots. Also, we have released “Set Up a Variable” plugin, Quick Replies in broadcasting, and the ability to search through AI rules.

Native payments

Hurray! From now on US users can accept payments via native Messenger interface. Try to create a Buy Button in any gallery. Native payments are perfect for creating neat ecommerce experiences – whether for a small online shop, a boutique apparel store, or an event tickets vendor.

Set Up a Variable plugin

Good news – with this plugin you receive more flexibility applying segmentation to users — not only by using Quick Reply buttons, but in any part of the bot flow.

For example, you can now update a variable with user’s preferences based on the blocks they visited.

Search through AI rules

Navigation through dozens and thousands of AI rules is easy now.


Just type any phrase in the search window, and you will see all the rules containing the phrase.

New AI Setup, Postbacks in JSON plugin, Call and Share buttons

Chatfuel Team, November 10, 2016

We’re excited to announce the launch of several eagerly awaited features: random answers and quick setup of plain-text answers in AI; postbacks, quick replies and user variables in JSON plugin; share and call buttons; typing plugin.

New AI tab: random answers and quick setup of plain-text answers in AI

We’ve completely reviewed our AI tab, allowing you to:

  • Set up plain-text answers right in AI, in addition to referring blocks.
  • Specify several random answers, mixing text replies and links to blocks
  • Moreover, if you need to copy-paste possible user phrases from, for example, Excel, you can do it in a single copy-paste.

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Postbacks, quick replies and user variables in JSON plugin

We’ve covered almost all known cases regarding JSON plugin. Now you can make deep and powerful integrations. For example, you can make a JSON that searches rooms available for booking. Then, after clicking on a particular room’s Book button, your server will get new request for booking, with this room’s ID. The answer will then be rendered to the user.

Also, we enabled Quick Replies, Share, Call buttons and setting user variables in JSON.

Find more JSON examples and documentation in our help section. 

Share button

Wooha!

Share button in da house! Now it’s much easier to ask subscribers to share your bot – just add this button to the gallery:

Sharing is now a one-tap action.

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Typing plugin

Use it between text bubbles to add a human touch to your bot. You can also use it preceding plugins, which can take some time to process, such as RSS and Search:

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Other

  • Call button
  • Create a block directly from AI rule
  • Full title of the block is shown in the button

How Our Game of Thrones Bot Got 4,000 Users in Three Days

Benjamin Duthoid Benjamin Duthoid, September 7, 2016

Last month we built our first chatbot using Chatfuel, as our way of testing the platform. Since we considered it an elaborate test, we wanted to build something fun and enjoyable, to attract as many people as possible. As huge fans of Game of Thrones, we made a survival bot that had you go through the 6th season, with a pinch humor. We decided to call it GOTSurvival.

How a Chatfueler Sold Thousands of Courses Online

Vladlena Taraskina Vladlena Taraskina, September 5, 2016

Over the past few months, I invested heavily into the bots space. I founded an agency in Vienna called Bot Manufaktur, specialized in building bots for Facebook Messenger, Telegram, and Slack. At one point, I couldn’t help but notice a gap in the market: A lot of people were playing around with bots, but the learning curve was extremely steep, so I analyzed the market to find the easiest and at the same time most sophisticated solution which happened to be Chatfuel.

That’s why I decided to record my very own online course on how to create a chatbot using Chatfuel, available on Udemy and Skillshare using Chatfuel. A few months and over 2,000 subscribers later, I thought it would be a good idea to share my experience with the community, in the hopes of inspiring you to start your own business in the emerging bots industry. I started teaching on Udemy over a year ago and have built up an audience of over 10,000 students since then. Most of my students come from Australia, Egypt, the United States, and India. The way I approached the problem was to create online courses where through which I could personally offer real value and choose topics that were not overrepresented. I was basically looking to create niche courses.

I created a Selena Gomez chatbot for my daughter and saw the future.

Josh Bocanegra Josh Bocanegra, August 30, 2016

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It was a normal Sunday afternoon in Los Angeles when I had a realization of what chatbots could be.

I was working on my MacBook out of a coffeeshop called Alfreds, known to be a celebrity hotspot in West Hollywood.

I go there regularly because of the friendly, laid-back environment.

I personally couldn’t care less if I saw a celebrity.

But the irony though is that I was there working on a new project: a chatbot of a celebrity.

Why?

Fully localized bots and plugins, performance improvements and great bot examples from the community

Chatfuel Team, August 24, 2016

We want to thank everyone for reaching out last week and sharing their feedback; it helps us to improve with every update and provide a better user experience for all of you! Keep it flowing. If you haven’t head down to the Chatfuel Community to tell us what you think.

This week we have some great news for bot builders who are creating bots in languages other than English.

Major updates: Multi-admin accounts, Zapier integration, a guide for users, and more

Chatfuel Team, August 18, 2016

You’ve asked, and we’ve been listening! We’re excited to share these new features:

Collaborate with other Chatfuelers—introducing multiple admins

We’ve rolled out support for multiple admins on Chatfuel, so now you can invite other admins to manage your bot, or even transfer your bot to a new owner.
First, visit the Settings tab, where you’ll see a new Admins section:

Announcing Chatfuel Zapier plugins and Zaps

Chatfuel Team, August 18, 2016

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We’ve been working closely with the Zapier team to enable everyone to utilize their powerful platform to extend your bots’ functionality and make your bots even more powerful.Zapier is a great way to connect your apps and to automate workflows—it moves info between your web apps automatically, so you can focus on your most important work.

Tools and tips to track and boost the growth of your bot

Chatfuel Team, August 3, 2016

We’re excited to share new tools and tips to make it easier for you to grow your bot and track its usage:

Analytics are here!

View metrics at a glance in your Chatfuel dashboard, including:

  • daily active users
  • user retention
  • user activity (broadcasts sent, broadcasts read, messages processed)
  • your most popular blocks and popular buttons with usage statistics
  • the most common phrases users type into your bot

You can also view advanced metrics like session length, user locale, top input per plugin—and you can create segmentation based these metrics and much more.