Automate Frequently Asked Questions

Reduce your team’s manual workload. Improve customer wait time. Automate 3-10 FAQs that contribute to 50% or more of all incoming requests to your Facebook page inbox.

How to add a pre-defined flow

To add a pre-built flow, first, log into Dashboard, then open Automate tab in one of your bots. In the right column you’ll see the buttons with components:

You can find ‘pre-build flow’ button in the ‘Add Element’ bar.