Today we’re thrilled to announce the release of two new plugins: Export via Zapier & Import Content via Zapier. Both integrations make it easier than ever before to send and receive data between Chatfuel and third-party software, such as MailChimp and Shopify.

Export via Zapier

This plugin lets you send subscriber data from Chatfuel to any other Zapier-supported program. Just add the plugin to a block in Chatfuel, such as at the end of a lead form.

Next, create a Zap with Chatfuel’s app as the trigger/first step.

Select your bot and the block where the Zapier plugin is located, then list all the subscriber data fields (“output attributes”) you wish to export to the third-party service of your choice.

After that, add an action step to connect your third-party app and activate the Zap. It’s that simple! No more messing with webhooks or the JSON API to export user data.

Example #1: Chatfuel to MailChimp

  • Automatically add the email addresses you capture in Chatfuel to your MailChimp list

Example #2: Chatfuel to Infusionsoft

  • Increase an Infusionsoft contact’s lead score if they purchased from you in Messenger, causing their {{customer}} attribute to change from {{not set}} to {{true}}

Import Content via Zapier

This plugin lets you retrieve data from third-party services and use it in Chatfuel. You can send broadcasts, update attributes, and manage subscription settings based on how a user behaves in another app.

Import content into your bot by selecting a third-party app as the trigger/first step of the Zap. Then select Chatfuel’s app for the next step, choosing from a variety of actions. Remember to activate your Zap after you’ve configured the workflow.

Example #1: Google Sheets to Chatfuel

  • Use the “Send Text Message to Segment” action to broadcast your food truck’s location of the day whenever someone updates the corresponding Google Sheets spreadsheet

Example #2: Shopify to Chatfuel

  • Use the “Find Subscriber” and “Update Subscriber” actions to tag users with a {{customer}} attribute after they place an order on your Shopify store, indicating they are valuable users

Example #3: Zoom to Chatfuel

  • Use the “Send User to Block” action to send people who register for a Zoom webinar to a Chatfuel block, such as a gallery of past webinar recordings they can watch

Troubleshooting Tips

  • Activate your Zaps! Previewing them in test mode won’t show user attribute values.
  • Expect some latency. Depending on your Zapier plan, data transfer may not be instantaneous.

Go ahead, you can start experimenting with these new Zapier plugins in your dashboard today!Any questions? Email support: team@chatfuel.com!